[Today’s article was written by Emily Miller, a marketing professional and small business blogger.] 5 Steps to Creating Your First Web Presence As you begin making your entrepreneurial idea a reality in business, eliminate start up growing pains by formulating a …

Get Your Brand Online! Read more »

[Today’s article was written by Debbie Allen, who is an online marketer, content writer, and blogger.] Twitter can be an excellent platform for growing your business. You can use it as a place to promote articles that discuss topics relating to …

Your Poor Grammar May Be Costing Your Business Twitter Followers Read more »

[This guest post is from Ashley Furness, CRM Analyst for Help Desk Software Advice.]   Pop quiz: How long does it take your team to respond when a customer submits a service request on Twitter, Facebook or another social media channel? One day. …

Top Tools for Better Social Customer Service Response Read more »

This week’s collection of outstandingly helpful/witty/otherwise awesome blog posts focus on Social Media. There’s a fine line between using Social Media as a useful free tool, and using it as a colossal waste of time. Here’s how to focus your …

Friday Favorites: Social Media Edition Read more »