Help desk services are important because they are the lifeline of any customer who does not know how to get a problem solved and therefore can’t continue with their tasks. Customer relations involve balancing responsiveness and operational efficiency. In this …
5 Effective Help Desk Practices for Better Customer Service Read more »
[This article was written by Brionna Kennedy.] Thanks to constantly updating technology, it’s easier and easier for small businesses to go paperless. It’s easy to jump to conclusions, however, and think that every office should be a paperless one, when that …
Paper Or Paperless: What System Should Your Office be Using? Read more »
[Today’s guest post was written by Sarah Boisvert.] As a small business owner or entrepreneur, you know that bookkeeping is a necessary evil that will come back to haunt you if not handled properly. The implications of overlooked—or worse yet—ignored bookkeeping …
Top 5 Tips for Keeping Bookkeeping Duties from Driving You Crazy Read more »
[The following post is by Ashley Furness of Software Advice.] When Steve Jobs walked the iconic stage to reveal the first generation iPad two years ago, a light bulb went off in Boston Scientific CIO Rich Adduci’s head. “Trying …
Expert Tips for Drafting Your iPads for Sales Strategy Read more »