[This guest post was written by professional writer and CRM specialist┬áJamaica Sanchez.] Customer service is an integral part of any business. Your product is the skeleton that builds your business while customer service is the muscle that fortifies it. There …

How to Create a Customer Relations Strategy that Drives Results Read more »

Businesses are flocking to Facebook as a way to reach out and connect with their customers, some to resounding success, and some to baffled failure. So what’s the difference between a successful, engaging Facebook campaign, and one that no one …

How to Use Facebook to Gain Exposure and Increase Revenue Read more »