[This guest post was written by professional writer and CRM specialist Jamaica Sanchez.] Customer service is an integral part of any business. Your product is the skeleton that builds your business while customer service is the muscle that fortifies it. There …

How to Create a Customer Relations Strategy that Drives Results Read more »

[Today’s guest post comes from freelance blogger Stephanie Marbukh.] What do consumers find when they search for your business on the Internet? Whether you are just starting out or have an established company, your online reputation is an important factor …

7 Tips for Repairing Damage Done to Your Brand’s Reputation Read more »